Issue provisioning RedisCloud instances
Incident Report for Pivotal Web Services
Update
If you are currently experiencing issues accessing the RedisCloud dashboard, the current workaround is to manually replace the url from webapp.redislabs.com to app.redislabs.com.
Posted 26 days ago. Jun 25, 2019 - 15:53 PDT
Update
We are continuing to work on a fix for this issue.
Posted about 1 month ago. Jun 18, 2019 - 17:14 PDT
Identified
We've received several support tickets indicating and have identified an issue provisioning RedisCloud service instances. We have escalated the issue to the involved 3rd parties and will update this incident as we progress towards a resolution.
Posted about 1 month ago. Jun 18, 2019 - 11:03 PDT
This incident affects: Marketplace Service Instances.