Issue with SMS notification when users sign up for free trial
Incident Report for Pivotal Web Services
This incident has been resolved. New users should be able to use the SMS verification on PWS while creating a free trial account.
Posted Jul 15, 2019 - 12:36 PDT
The issue has been identified and a fix is being implemented.
Posted Jul 15, 2019 - 12:11 PDT
We are continuing to investigate this issue.
Posted Jul 15, 2019 - 12:11 PDT
We have noticed an integration error with Twillio that prevents the users from signing up for free trial on This is currently worked on by the team for this service to be restored. Please check back to verify in a day
Posted Jul 15, 2019 - 12:11 PDT
This incident affected: Billing and Account Management, Pivotal Web Services.