Identified - We have observed further occurrences of slow droplet downloads during application startup. This manifests as applications taking longer than normal to start or timing out when attempting to push, start, or restart an application. We've observed that retrying will sometimes result in a successful application start.

If retries are not working, affected users may be able to work around the issue by setting `CF_STARTUP_TIMEOUT=10` to increase the app start timeout to 10 minutes.
Jul 19, 08:21 PDT

About This Site

Pivotal Web Services is the latest public release of the OSS Cloud Foundry Project.

Apps Manager (formerly Developer Console)   Operational
Pivotal Web Services API   ? Operational
Application Execution Pool   ? Degraded Performance
Marketplace Service Instances   ? Operational
Marketplace Services API   ? Operational
Router   ? Operational
PCF Metrics (Console for Application Monitoring)   ? Operational
App Autoscaler   ? Operational
UAA (Authentication Server)   Operational
Application logging (Loggregator)   ? Operational
Pivotal Apps Operational
90 days ago
99.98 % uptime
Today
support.pivotal.io   Operational
90 days ago
99.99 % uptime
Today
login.run.pivotal.io   Operational
90 days ago
99.99 % uptime
Today
network.pivotal.io   Operational
90 days ago
99.98 % uptime
Today
pivotal.io   Operational
90 days ago
99.98 % uptime
Today
Billing and Account Management, Pivotal Web Services   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be upgrading our billing and account management engine. The web pages for managing your account will be unavailable. Users will still be able to manage their apps through Apps Manager. Users will still be able to manage their apps through the API. Customer applications will continue to run, and will continue to be routable.
Posted on Jul 19, 15:48 PDT
API Response Time
Fetching
Past Incidents
Jul 20, 2018

No incidents reported today.

Jul 18, 2018

No incidents reported.

Jul 17, 2018
Resolved - We have identified a potential bug in a DNS component that was causing significantly increased latency on some API calls. We have mitigated the issue and will follow up with a permanent fix.
Jul 17, 12:33 PDT
Investigating - We are currently investigating an increase in response times affecting some requests to Apps Manager.
Jul 17, 11:53 PDT
Resolved - This incident has been resolved.
Jul 17, 11:39 PDT
Monitoring - Service has returned to normal as of 20:24 UTC. We are continuing to investigate the root cause which we believe to have been a database connection interruption.
Jul 16, 13:26 PDT
Investigating - We are currently investigating an increase in errors during application staging.
Jul 16, 12:40 PDT
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - We've completed the rollback of our software update and have seen SLIs recover. Incident resolved!
Jul 12, 11:55 PDT
Monitoring - The rollback has completed and we are monitoring for any further issues.
Jul 12, 08:25 PDT
Investigating - We are currently investigating an increase in errors during application startup. We are rolling back a recent update to part of our application execution pool which we believe may have caused this issue.
Jul 12, 06:39 PDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.