Minor Service Outage

About This Site

Pivotal Web Services is the latest public release of the OSS Cloud Foundry Project.

Apps Manager (formerly Developer Console) Operational
Application Execution Pool ? Operational
Pivotal Web Services API ? Operational
Marketplace Service Instances ? Operational
Marketplace Services API ? Partial Outage
Router ? Operational
PCF Metrics (Console for Application Monitoring) ? Operational
App Autoscaler ? Operational
UAA (Authentication Server) Operational
Application logging (Loggregator) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Apps Manager API Response Time
Fetching
CF CLI API Response Time
Fetching
Past Incidents
May 30, 2017

No incidents reported today.

May 29, 2017

No incidents reported.

May 28, 2017

No incidents reported.

May 27, 2017

No incidents reported.

May 26, 2017
Completed - The scheduled maintenance has been completed.
May 26, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 10:00 PDT
Scheduled - There will be maintenance on PWS on May 26, 2017 at 10:00 AM Pacific Time. The expected duration is 120 minutes. The Apps Manager web interface will not be available during this maintenance period. Deployed apps will continue to operate without impact and Cloud Foundry functions will continue to work via the Command Line Interface ‘cf’ tool. If you have any questions, please contact support@run.pivotal.io.
May 25, 10:45 PDT
May 25, 2017
Completed - The scheduled maintenance has been completed.
May 25, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 07:00 PDT
Scheduled - p-redis is being upgraded to use the latest secure stemcell. Redis instances will be unavailable for a brief period of time, estimated at 3-5 minutes, during the maintenance window.
May 24, 06:53 PDT
May 24, 2017
Resolved - From approximately 9:56 AM PDT to 10:20 AM PDT, application push, scale, and any changes to running applications were failing. Running applications continued to operate during this time period.
May 24, 11:12 PDT
Monitoring - We believe the issue has been resolved and are continuing to monitor. Please report any related issues to support@run.pivotal.io
May 24, 10:37 PDT
Investigating - We are seeing a problem pushing applications due to an issue with the Application Execution Pool and are currently investigating.
May 24, 10:25 PDT
Resolved - Our automated monitoring systems have seen a return to normal performance with the PWS Application Logging and the issue is considered resolved. If you are continuing to experience issues with application logs please contact support@run.pivotal.io
May 24, 10:24 PDT
Investigating - Our automated monitoring systems have detected an issue with the PWS logging service and the issue is being investigated. Some manifestation of the problem may be slow or delayed application logs, missing logs and inability to receive logs. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
May 24, 10:20 PDT
May 23, 2017
Postmortem - Read details
May 26, 15:43 PDT
Resolved - This issue has been resolved. Please contact us at support@run.pivotal.io if any issues persist.
May 23, 17:33 PDT
Monitoring - We believe the issue has been resolved but will continue monitoring for now. Please notify us of any issues by contacting support@run.pivotal.io
May 23, 16:51 PDT
Identified - We are deploying a fix to remedy the affected custom domains and/or Pivotal SSL domains.
May 23, 16:35 PDT
Update - We continue to investigate the issue and have isolated it to issues with custom domains and/or Pivotal SSL in the marketplace. Apps continue to run, and can be accessed using the *.cfapps.io app route. We are investigating the issues as they relate to the routing tier. If you are experiencing issues please contact support@run.pivotal.io
May 23, 16:10 PDT
Investigating - We are investigating an issue with our routing infrastructure that is potentially resulting in occasional 404s.
May 23, 15:45 PDT
May 22, 2017
Completed - The scheduled maintenance has been completed.
May 22, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 01:30 PDT
Scheduled - The p-redis service will be redeployed to address an issue where Redis instances are restarting approximately every three hours. Redis instances will be unavailable for a brief period of time, estimated at 3-5 minutes, during the maintenance window.
May 19, 09:56 PDT
May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Resolved - This issue is now resolved.
May 19, 02:42 PDT
Identified - We have identified the issue. You can now create and delete instances. There will be a two hour window of downtime tomorrow, May 18th, from 9:30 - 11:30 GMT.
May 18, 13:15 PDT
Investigating - We are investigating a bug where Redis instances cannot be created or deleted. Pre-existing instances are not affected.

There will be downtime to address this fix once the investigation is concluded. We will provide more updates at that time.
May 16, 08:28 PDT
May 17, 2017
Resolved - Our automated monitoring systems have seen a return to normal performance with the Marketplace auto scaler service and the issue is considered resolved. If you are continuing to experience issues with the auto scaler, please contact support@run.pivotal.io.
May 17, 11:46 PDT
Investigating - Our automated monitoring systems have detected an issue with the Marketplace auto scaler service and the issue is being investigated. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
May 17, 11:45 PDT