Update -
We will be undergoing scheduled maintenance during this time.
May 18, 07:29 PDT
Scheduled -
We are planning to perform a migration on several databases on Monday May 21st, 2018, at 10am PDT. We have scheduled the maintenance for 1-hour, but don't anticipate it will take nearly that long. We don't expect running applications or HTTP routes to be affected by this migration and many API calls (via CLI or AppsManager) will continue to succeed. API calls that attempt to change application running state will not work during the migration, including "cf push", "cf scale", "cf delete", "cf start", "cf stop", "cf restage", and "cf restart". Applications utilizing TCP routes will not be routable during the migration. Applications that crash will not be restarted during the migration. If you have any questions or experience any issue during the migration, please contact support@run.pivotal.io.
May 18, 07:00 PDT
Resolved -
This incident has been resolved.
May 18, 13:44 PDT
Update -
The issue has been resolved by applying a hotfix to the API instances.
May 17, 18:57 PDT
Identified -
We've identified an issue that causes elevated error rates on a subset of Pivotal Web Services API calls, relating to user management functionality.
May 17, 18:20 PDT
Resolved -
This incident has been resolved.
May 12, 12:27 PDT
Monitoring -
Our fix appears to have worked, we'll continue to monitor. If you continue to see any issues, please contact support@run.pivotal.io
May 11, 23:01 PDT
Identified -
We are rolling out a fix that will incur a slight amount of API downtime. You may experience HTTP 500 for certain requests during the update.
May 11, 22:35 PDT
Update -
We've made a temporary mitigation while we work on repairing the API
May 11, 20:43 PDT
Update -
We are continuing to investigate this issue.
May 11, 20:10 PDT
Investigating -
We are currently investigating an issue with the PWS API. We are observing push failures.
May 11, 20:08 PDT
Resolved -
This incident has been resolved.
May 11, 20:07 PDT
Investigating -
Our automated monitoring systems have detected an issue with the PWS logging service and the issue is being investigated. Some manifestation of the problem may be slow or delayed application logs, missing logs and inability to receive logs. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
May 11, 09:06 PDT
Resolved -
Our automated monitoring systems have seen a return to normal performance with the PWS Application Logging and the issue is considered resolved. If you are continuing to experience issues with application logs please contact support@run.pivotal.io
May 11, 08:19 PDT
Investigating -
Our automated monitoring systems have detected an issue with the PWS logging service and the issue is being investigated. Some manifestation of the problem may be slow or delayed application logs, missing logs and inability to receive logs. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
May 11, 06:16 PDT
Resolved -
Our automated monitoring systems have seen a return to normal performance with the PWS Application Logging and the issue is considered resolved. If you are continuing to experience issues with application logs please contact support@run.pivotal.io
May 10, 18:55 PDT
Investigating -
Our automated monitoring systems have detected an issue with the PWS logging service and the issue is being investigated. Some manifestation of the problem may be slow or delayed application logs, missing logs and inability to receive logs. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
May 10, 17:07 PDT