Monitoring - A fix has been deployed to PWS and we are currently monitoring.
Aug 14, 10:45 PDT
Identified - We have identified an issue with inviting users and requesting quota increases via Apps Manager. We have workarounds available until a fix is applied.
1. For inviting users, the cf cli has a set-org-role command for inviting users to your org and a set-space-role for inviting users to your space. 2. For requesting quota increases, please directly email support@run.pivotal.io
Aug 13, 15:56 PDT
Update - You may experience errors provisioning a RedisCloud instance if you previously had another RedisCloud instance that was manually deleted. We are working on fixing this error and hope to have a resolution shortly.
Jul 24, 10:52 PDT
Monitoring - A fix has been implemented by our vendor for this issue and we expect it to be fully resolved. However, we will monitor for 1 week to ensure no other problems exist.
Jul 22, 13:11 PDT
Update - If you are currently experiencing issues accessing the RedisCloud dashboard, the current workaround is to manually replace the url from webapp.redislabs.com to app.redislabs.com.
Jun 25, 15:53 PDT
Update - We are continuing to work on a fix for this issue.
Jun 18, 17:14 PDT
Identified - We've received several support tickets indicating and have identified an issue provisioning RedisCloud service instances. We have escalated the issue to the involved 3rd parties and will update this incident as we progress towards a resolution.
Jun 18, 11:03 PDT
Resolved -
This incident has been resolved.
Aug 15, 17:23 PDT
Update -
We are continuing to investigate this issue.
Aug 15, 17:22 PDT
Investigating -
There is an outage with internal service that will impact PWS users from being able to view their bills. This is a temporary outage that is currently being fixed.
Aug 15, 16:11 PDT
Monitoring -
We have identified and implemented two fixes: 1. There was an incompatibility in the current version of scheduler cf cli plugin. Please update your scheduler CLI to 1.2: https://network.pivotal.io/products/p-scheduler 2. The backing datastore connection pool was exhausted.
We will monitor for issues for 1 more week before closing out the incident.
Jul 30, 12:46 PDT
Identified -
The CLI plugin for interacting with scheduler jobs and calls on PWS is currently experiencing errors. We expect to release a new version of this plugin in the next few days.
Jul 26, 11:15 PDT