Identified - Application metrics are not being returned correctly for applications with more than one instance. All instances are running successfully, but only the first instance is reporting metrics correctly.
Sep 12, 10:29 PDT
Resolved -
This incident was due to a test of our automated monitoring framework. Please contact support@pivotal.io if you experienced any logging-related problems during this period.
Sep 18, 16:26 PDT
Investigating -
Our automated monitoring systems have detected an issue with the PWS logging service and the issue is being investigated. Some manifestation of the problem may be slow or delayed application logs, missing logs and inability to receive logs. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
Sep 18, 12:30 PDT
Resolved -
Our automated monitoring systems have seen a return to normal performance with the PWS Application Logging and the issue is considered resolved. If you are continuing to experience issues with application logs please contact support@run.pivotal.io
Sep 15, 10:33 PDT
Investigating -
Our automated monitoring systems have detected an issue with the PWS logging service and the issue is being investigated. Some manifestation of the problem may be slow or delayed application logs, missing logs and inability to receive logs. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
Sep 15, 09:59 PDT
Resolved -
AWS has marked this issue as resolved, and our tests are now passing. Please contact support@pivotal.io if you continue to experience issues with pushing apps.
Sep 14, 13:09 PDT
Monitoring -
AWS is reporting increased error rates for the Simple Storage Service in the N. Virginia availability zone, which PWS uses for blob upload. Please see the AWS status page for more information: https://status.aws.amazon.com/
Sep 14, 12:06 PDT
Investigating -
We are seeing sporadic failures when pushing apps due to rate limiting from our blobstore provider and are investigating. Other operations such as restarting an application is unaffected.
Sep 14, 12:00 PDT
Resolved -
Our automated monitoring systems have seen a return to normal performance with the PWS Application Logging and the issue is considered resolved. If you are continuing to experience issues with application logs please contact support@run.pivotal.io
Sep 14, 12:18 PDT
Investigating -
Our automated monitoring systems have detected an issue with the PWS logging service and the issue is being investigated. Some manifestation of the problem may be slow or delayed application logs, missing logs and inability to receive logs. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
Sep 14, 12:09 PDT
Resolved -
This incident has been resolved.
Sep 12, 16:48 PDT
Monitoring -
BBS/Auctioneer communication appears to have returned to normal. Our monitoring indicates that we are able to successfully push new apps.
Sep 12, 16:27 PDT
Identified -
We have identified an issue in the communication between the auctioneer and the BBS. The issue affects the ability to push, stage, and scale up applications. This also affects the starting of new tasks. Staged and Running Applications ARE NOT impacted. Resolution of this issue is expected to be completed in 30 minutes.
Sep 12, 16:08 PDT
Resolved -
Our automated monitoring systems have seen a return to normal performance with the Marketplace auto scaler service and the issue is considered resolved. If you are continuing to experience issues with the auto scaler, please contact support@run.pivotal.io.
Sep 12, 16:21 PDT
Investigating -
Our automated monitoring systems have detected an issue with the Marketplace auto scaler service and the issue is being investigated. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
Sep 12, 15:57 PDT
Resolved -
AppsManager's low-priority background jobs are operational. If you continue to have issues, please contact support@run.pivotal.io
Sep 8, 14:13 PDT
Investigating -
AppsManager is experiencing some disruption among low-priority background jobs. We are looking into it. Neither your app(s) performance nor ability to manage your apps with AppsManager should be impacted. However, this may result in slower updates to your current billing statement. If you are unable to use AppsManager, please contact support@run.pivotal.io
Sep 8, 13:38 PDT
Resolved -
Our automated monitoring systems have seen a return to normal performance with the Marketplace auto scaler service and the issue is considered resolved. If you are continuing to experience issues with the auto scaler, please contact support@run.pivotal.io.
Sep 7, 19:13 PDT
Investigating -
Our automated monitoring systems have detected an issue with the Marketplace auto scaler service and the issue is being investigated. If you are experiencing issues with the auto scaler, please contact support@run.pivotal.io.
Sep 7, 19:04 PDT