Identified - Users are currently unable to provision new instances of the Mongolab "sandbox" plan. We're working with Mongolab to resolve this issue.
Apr 22, 12:21 PDT
Developer Console
Application Execution Pool?
Pivotal Web Services API?
Marketplace Service Instances?
Marketplace Services API?
Scheduled Maintenance
Developer Console Upgrade Apr 8, 16:29-16:59 PDT
Developer console is in maintenance mode during deployment.
Posted on Apr 8, 16:28 PDT
Developer Console Upgrade Apr 16, 12:05-12:35 PDT
Developer console is in maintenance mode during deployment.
Posted on Apr 16, 12:04 PDT
Developer Console Maintenance Apr 16, 18:15-20:00 PDT
We'll be back soon.
Posted on Apr 16, 18:13 PDT
Developer Console Upgrade Apr 16, 19:17-19:47 PDT
Developer console is in maintenance mode during deployment.
Posted on Apr 16, 19:16 PDT
System Metrics Month Week Day
CF Router
fetching...
Past Incidents
Apr 23, 2014
Resolved - We have renewed the certificate for "*.cfapps.io" and it has been installed.
Apr 23, 10:21 PDT
Monitoring - The following have been renewed:
run.pivotal.io
*.run.pivotal.io
vip.vmware.com
*.cfblob.com

The last domain to reissue is "*.cfapps.io" and we are working on renewing that cert.
Apr 14, 17:59 PDT
Identified - On April 7th, an OpenSSL vulnerability known as the "Heartbleed" bug was publicly exposed (CVE-2014-0160). https://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2014-0160

The Pivotal Web Services team has been working to eliminate our vulnerability to this bug.

At this time our SSL termination is no longer vulnerable to the bug. Since there was a period of time when our SSL termination was susceptible we are reissuing all of our certificates and in the process of updating them now. This work is in progress and we'll provide an update when it's complete.

Connections to services you provisioned through the Services Marketplace are also potentially vulnerable. Many of the service providers have been taking action and messaging the effected service instance owners separately.

PWS nor any of the service providers have identified a breach of security, but we strongly recommend that you change your credentials with PWS and the service providers.

To reset change your password with PWS:
1. login to developer console
2. edit your account
3. edit your member information to change your password

To reset your service provider credentials:
1. Unbinding and rebinding your service to your app will issue new credentials
2. $ cf unbind-service APP SERVICE_INSTANCE
3. $ cf bind-service APP SERVICE_INSTANCE
Apr 9, 17:58 PDT
Apr 21, 2014
Resolved - This incident has been resolved.
Apr 21, 14:36 PDT
Update - A small subset of users have been affected this morning by erroneous emails about deleted organizations.
We have identified the issue and are resolving it. Users receiving this email have not had their organization in Pivotal Web Services deleted despite seeing this email.
Apr 18, 11:51 PDT
Identified - On April 15th, a small number of users received an erroneous “Pivotal Web Services Payment failed” email. We have identified the issue and are resolving it. Users who received this email are not being erroneously charged and do not need to add billing information despite seeing this email.
Apr 17, 13:50 PDT
Apr 20, 2014

No incidents reported.

Apr 19, 2014

No incidents reported.

Apr 18, 2014
Resolved - This issue should now be resolved.
Apr 18, 10:30 PDT
Investigating - Users are unable to connect to their SendGrid management console when using the "manage" link in the Developer Console. They are prompted with an authentication form requesting SendGrid account credentials. We're investigating the cause of the error.
Apr 10, 17:42 PDT
Apr 16, 2014
Resolved - Functionality restored to all but a few accounts.
Apr 16, 20:58 PDT
Identified - Users are currently unable to access their organization on the Developer Console (console.run.pivotal.io). When trying to view an organization, a request to enter billing information is displayed. We advise our users not to add billing information despite seeing this request. This problem does not affect the ability to push applications via the Cloud Foundry CLI.
Apr 16, 14:07 PDT
Resolved - The nats instance has restarted. The rest of the deployment continues.
Apr 16, 14:39 PDT
Monitoring - run.pivotal.io will have its stemcell updated to 2366.
Between 14:00 and 15:00 PDT we expect about five minutes of outages as nats restarts.
Apr 16, 14:02 PDT
Resolved - Console has been restored.
Apr 16, 12:58 PDT
Investigating - https://console.run.pivotal.io is down, the response pair is working to restore service.
Apr 16, 12:09 PDT
Apr 15, 2014

No incidents reported.

Apr 14, 2014
Resolved - This error was identified to only affect a specific user space. We're resolving the issue for that user. Other users should be able to provision a mongolab service instance.
Apr 14, 23:17 PDT
Identified - Users are currently unable to provision new instances of the Mongolab "sandbox" plan. We're working with Mongolab to resolve this issue.
Apr 14, 10:08 PDT
Resolved - A vendor was updating ssl certificates and was temporarily unavailable. The cert is updated and they are back online.
Apr 14, 18:50 PDT
Investigating - We are investigation an issue with provisioning services for apps. Currently service provisioning is 100% down.

Previously provisioned services are unaffected.
Apr 14, 18:12 PDT
Apr 13, 2014

No incidents reported.

Apr 12, 2014

No incidents reported.

Apr 11, 2014
Resolved - Resolved the issue with an update to our marketplace. All service creation attempts expected to succeed now.
Apr 11, 20:37 PDT
Identified - The issue has been identified and a fix is forthcoming.
Apr 11, 18:17 PDT
Investigating - We've observed users receiving 400 errors when attempting to create first service instance in a space. We're investigating this issue.

The work around is to retry your attempt to make the service. We've observed that subsequent requests succeed.
Apr 10, 15:31 PDT